How a stuffed animal travels to you

We are the shelf, not the post van. When you press adopt, the shop selling that friend shows its own delivery dates for your address.

Who sends the parcel

The seller named on the product page packs and ships your stuffed animal. Delivery speed and cost depend on your address and the options that shop offers.

Giant friends arrive squeezed

Four-foot bears and jumbo giraffes are often vacuum-packed to fit a box. Open the bag, shake the plush, and give it a day to breathe — the stuffing recovers its shape. A few minutes of brushing helps the fur stand back up.

Weighted and warmable plush

Weighted friends are heavier than they look; expect a solid parcel. Let microwavable plush reach room temperature after delivery before you heat it for the first time.